In December, our associate, Sheryl Horton, knocked on a client’s door for her weekly home care services. When the client didn’t respond, Sheryl took action. She called the client multiple times and got no response. She then contacted the proper authorities and was able to get the client life-saving services. Franklin County Senior Options awarded Sheryl an Exemplary Certificate of Service in recognition of her quick, and life-saving action in an emergency situation.
Aides like Sheryl know their clients well, allowing them to identify when things seem a little out of character. Stories like these prove that Being There Matters™. The aides that perform these services go above and beyond to deliver the best care possible, and they couldn’t do it without the support of our Alliance.
Additional Articles from the January 2024 Newsletter
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