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Brendan Heffernan

Alternate Entrance to the Columbus Cancer Clinic

New Safety Procedures at LifeCare Alliance Wellness Centers, Columbus Cancer Clinic

By | Columbus Cancer Clinic, Featured News, Wellness

ABOVE: An alternate entrance for the Columbus Cancer Clinic helps patients avoid unnecessary potential exposure at LifeCare Alliance’s West Mound Street building.

In response to the COVID-19 pandemic, LifeCare Alliance’s Columbus Cancer Clinic and Wellness Department are taking every precaution to ensure that clients receive care in the safest way possible for patients and staff.

Here’s what patients should expect:

Columbus Cancer Clinic

When Columbus Cancer Clinic patients arrive, they’re greeted with a temperature check, verbal health screenings, and Plexiglas between them and the clinic’s front desk. Other precautions the CCC is taking include:

  • Spacing out clinic appointments from every 15 minutes to every 30 minutes.
  • Providing hand sanitizer stations, encouraging social distancing and frequent hand washing.
  • Requiring all patients and staff to wear face masks or face coverings.
  • Limiting visitors to one guest per patient

CCC Home Care Support has also put wig, bra, and prosthetic fittings on hold.

Patients who are experiencing signs of COVID-19 exposure such as coughing, fever, sore throat, and breathing difficulties have been asked to reschedule their appointments and report their symptoms to their primary healthcare provider. Patients experiencing these symptoms who don’t have a primary healthcare provider are asked to call the Ohio Department of Health COVID-19 Hotline at 1-833-427-5634.

Wellness Department

LifeCare Alliance’s Community Wellness Centers, travel clinics, and registered dietitians are conducting health screenings over the phone the day before appointments. LifeCare Alliance staff will ask patients about their health, the health of others in their household, and their recent domestic and international travel.

Patients who have been recently sick or share a household with someone who’s been recently sick will be asked to either make a telehealth appointment or reschedule their in-person appointment for a later date.

All patients and staff will wear face masks and eye coverings such as shields, goggles, and glasses during Wellness Center appointments. Registered dietitian and travel clinic appointments will require face coverings to be worn at all times.

Face-to-face dietitian meetings will be limited to LifeCare Alliance’s West Mound Street location anytime Franklin County sees an uptick in COVID-19 cases.

On June 11, Ohio Gov. Mike DeWine announced that COVID-19 tests are available to anyone who wants one, even if they are asymptomatic. To learn more about COVID-19 testing in Columbus, visit the Columbus Public Health Coronavirus Portal.

Contact Us

If you have questions or concerns about your upcoming appointment, call our Customer Service Department at 614-278-3130 or click on this box to access our contact form.